Privacy notice

How we care for your information.

Mirvia (Thailand) Co., Ltd. ("Mirvia", "we") respects your privacy. This notice explains how we handle the details you share through our consultation request form, in line with Thailand's Personal Data Protection Act B.E. 2562 (PDPA).

What we collect

Your name, email, phone number, country of residence, preferred contact channel, the procedures you're interested in, your travel timeframe, your preferred consultation date, time and format, your time zone, anything you choose to write about your goals, and how you heard about us (including the campaign link you arrived from). We do not ask for medical history through this form.

Why we use it

To respond to your enquiry, arrange your free consultation, match you with suitable partner hospitals and surgeons, and — only if you opt in — send you occasional updates. Our lawful basis is your consent and the steps you ask us to take before entering into an agreement with us.

Who we share it with

With your agreement, and only as needed to plan your care, we share relevant details with the partner hospital and surgeon you consult with. We never sell your information.

How long we keep it

If you do not proceed, we keep your enquiry for up to 24 months so we can continue the conversation if you return, and then delete it. You may ask us to delete it sooner.

Website statistics

To understand how our website is used, we count visits on our own server — no cookies, nothing stored on your device and no third parties. For each visit we record the page, the website or campaign link you came from, your device type (phone, tablet or computer), the time spent and which buttons were used. Your IP address is only used to make a one-way code that changes every day, so visits are never linked to you or across days, and the address itself is never saved. These statistics are kept for up to 13 months. If your browser sends a "Do Not Track" or "Global Privacy Control" signal, nothing is counted.

Your rights

You may request access to, correction of, or deletion of your information, withdraw consent (including marketing consent) at any time, or object to its use. Ask your coordinator, call or WhatsApp us on +66 94 449 9899, or message our Facebook page (Mirvia), quoting your reference number.

Last updated: September 2026.